Q1. How do we believe that our house hold items would be in safe hands and would be delivered safely ?

Ans. You can trust by viewing the feedback forms and appreciation letters received by the company.

Q2. What is your claim policy ?

Ans. Immediate settlement of claims will commence as the consignments are insured by the insurance company.

Q3, How many days prior we have to inform for shifting ?

Ans. 7 days prior or as per the time constraint.

Q4. Can we get tracking of our consignment?

Ans. Yes

Q5. Payment Process ?

Ans. Payment is in three phases:- (a) Booking amount (b) maximum payment after loading at origin place (c) Unloading charges amount on unloading point

Q6. Security and safety of goods ??

Ans. 100% insurance of goods describes the aspect besides the name and fame of the company.

Q7. Working Process ??

Ans :Its in the following steps:-

• Requirement of shifting (b) Contact HML (c) Survey of goods(d) Estimation(d) Packing and loading of goods (e) Transportation (f) Delivery of goods

Q8. Customer Care ??

Ans . A 24×7 customer care is working for customer satisfaction

Q9. Delivery Process?

The safe delivery tallying the list of goods loaded at origin in the presence of the customer.

Q10. Documents required for shifting process?

Ans. (a) List of goods duly singed by the customer (b) “To whom so ever it may concern” letter duly signed by the customer (c) document like R.C. insurance etc of car/ 2 wheeler to be transported

Q11. Holding the consignment at destinations

Ans: HML can facilitate with holding your consignment at very nominal charges at few destination in the country.